PHONE: 877-505-3260

FAX:       877-628-3612

PO Box 242
Alpena, MI 49707

© 2017 by Ardent Payment Solutions dba Ardent Giving Solutions | All Rights Reserved

Powered by First American Payment Systems

FAQs

How much experience do you have in payment processing?

We have over 20 years experience in payment processing and integrating SaaS giving solutions.

What tools do you provide to integrate software?

  • Developer tools including REST APIs, sample code, and a GitHub Repository

  • Extensive testing environment including a sandbox, test devices and technical support

  • Unlimited, technical resources available to help your integration

 

How do my customers setup an account with you?

Customers can contact our sales team by emailing info@ardentpaymentsolutions.com, calling 877-505-3260 or alert us to a potential software customer and we will reach out. Our team will explain the pricing structure specific to your program, application and implementation.

How do my customers receive support?

Your customers can contact us by emailing support@ardentpaymentsolutions.com or calling 877-505-3260. Our team is available to provide unlimited, free, personal support to answer questions about transactions, statements, and fees.

 

What is the cost?

We develop custom solutions to meet the needs of our partners and their customers. Contact us for a quote.

Do my customers have to sign a long-term contract with you?

No. We provide month-to-month services. We believe that we need to earn your business every day and customers should not be held to long-term contracts.

Is there a cost to end the service?

No. We believe we need to earn your business every day and should not charge a fee if a customer decides to end their service.